Professional Client Onboarding Email Template

Hi [Client Name],

Welcome aboard! I'm thrilled to officially begin working together on [project/service].

I want to make sure we start off on the right foot, so here's what you can expect from me and what I'll need from you.

**What Happens Next:**
1. **Kickoff Call**: Let's schedule a 30-minute call to align on goals and expectations. [Include calendar link]
2. **Access Setup**: I'll send you an invite to our client portal where you can track progress and communicate with me.
3. **Materials Needed**: Please send over [list specific items you need: brand guidelines, logins, content, etc.]
4. **Timeline**: We'll kick off work on [date] with [first deliverable] expected by [date].

**How We'll Communicate:**
- **Day-to-day questions**: Email or client portal
- **Urgent matters**: [Phone/Text/Slack]
- **Regular updates**: [Weekly/bi-weekly] via [email/call]
- **Response time**: I typically respond within [X hours] during business hours

**Helpful Resources:**
- Client Portal: [Link]
- Project Brief: [Link if applicable]
- FAQs: [Link if applicable]

If you have any questions before our kickoff call, don't hesitate to reach out!

Looking forward to doing great work together.

Best,
[Your Name]
[Your Company]
[Phone]