Crisp Integration
Embedded widgetAdd Crisp's chat widget to your AgencyPro client portal. You paste Crisp's embed code under Workspace Settings > Integrations > Live Chat, and AgencyPro loads the widget for your clients. Conversations are handled in Crisp; AgencyPro does not sync chat history or client records with Crisp.
Why connect Crisp with AgencyPro
Crisp gives clients a chat bubble inside the portal for quick questions that do not need a formal request. It suits small teams: Crisp's Free plan includes 2 operator seats, and paid plans start at $45 a month for 4 seats (Crisp pricing, checked October 2026).
This is an embed, not a data sync. AgencyPro loads Crisp's widget; it does not pass client names, projects or invoices into Crisp, and chats are not saved to AgencyPro records. For work that needs tracking, ask clients to open a request or ticket in the portal.
Key features
Benefits for your agency
How agencies use Crisp with AgencyPro
Quick questions without a ticket
Clients ask where a file is or when a call is booked without filing a formal request.
Help during onboarding
New clients get a fast answer while they find their way around the portal in the first week.
One inbox for site and portal chat
If you already use Crisp on your website, portal chats arrive in the same Crisp inbox.
How to set up Crisp
- In Crisp, open your website settings and copy the chat widget embed code.
- In AgencyPro, go to Workspace Settings > Integrations > Live Chat.
- Paste the embed code. AgencyPro detects Crisp as the provider.
- Choose whether to show the widget only on the client portal and whether to auto-load it.
- Enable and save, then open the portal as a client to check the widget appears.
Frequently asked questions
Does AgencyPro identify the client in Crisp?
No. AgencyPro loads Crisp's standard widget and does not pass client details to Crisp. Ask for a name or email in the chat, or use Crisp's own identification features if you configure them in the embed code.
Are chat transcripts saved in AgencyPro?
No. Conversations stay in Crisp. Move anything that needs action into an AgencyPro request or ticket.
Can the widget appear only in the client portal?
Yes. Turn on the option to show the widget only on the client portal.
What does Crisp cost?
Crisp lists a Free plan with 2 operators and paid plans from $45 a month for 4 operators, with extra seats at $10 a month on paid plans. Check crisp.chat/en/pricing for current prices.
More Live Chat integrations
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Show an Intercom Messenger in your client portal by pasting Intercom's install code into AgencyPro's Live Chat settings.
Tawk.to
Show a free Tawk.to chat widget in your client portal by pasting Tawk.to's widget code into AgencyPro's Live Chat settings.
Zendesk
Show Zendesk's chat widget in your client portal by pasting Zendesk's widget snippet into AgencyPro's Live Chat settings.
Ready to get started?
See how Crisp fits into your AgencyPro setup, or ask us which plan you need.