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Tawk.to Integration

Live Chat

Embed Tawk.to live chat widget into your AgencyPro client portal. Provide instant customer support with a free, feature-rich live chat solution. Tawk.to offers unlimited agents, custom branding, and mobile apps for managing conversations.

Why Connect Tawk.to with AgencyPro?

Tawk.to is the only truly free live chat solution that doesn't limit conversations, agents, or features — making it perfect for bootstrapped agencies or those just starting out. Unlike Crisp (which has paid tiers) or Intercom (which is expensive), Tawk.to remains completely free regardless of volume. The integration with AgencyPro means your team can handle client inquiries directly from the portal without paying monthly fees, and the mobile apps ensure you never miss a message even when away from your desk.

Key Features

Free live chat solution
Unlimited agents
Custom branding
Mobile apps available
Chat routing and queuing

Benefits for Your Agency

Completely free forever — no hidden costs or conversation limits
Unlimited agents means your entire team can use it without per-seat fees
Mobile apps for iOS and Android keep you connected on the go
Customizable widget matches your AgencyPro portal branding
Chat history stored indefinitely — never lose a conversation

How Agencies Use Tawk.to with AgencyPro

Cost-effective client support for new agencies

Start offering live chat support without any monthly costs. As your agency grows, you can add more team members to Tawk.to at no charge, unlike paid alternatives that charge per agent.

After-hours chat handling with mobile apps

Install Tawk.to's mobile app on your phone to respond to client messages outside business hours. The app sends push notifications so you can provide quick responses even when not at your computer.

Multi-language support for global clients

Tawk.to supports 45+ languages out of the box. Set up automated greetings in different languages based on the client's browser language, making international clients feel more comfortable.

How to Set Up Tawk.to

  1. Create a free Tawk.to account at tawk.to (no credit card required)
  2. In Tawk.to dashboard, go to Administration → Channels → Chat Widget
  3. Copy your Property ID and Widget ID from the installation code
  4. In AgencyPro, navigate to Settings → Integrations → Tawk.to
  5. Paste your Property ID and Widget ID, then configure which team members should receive chat notifications

Frequently Asked Questions

Is Tawk.to really free with no catch?

Yes. Tawk.to is completely free with unlimited agents, unlimited conversations, and all core features. They make money by offering paid add-ons like ticketing systems and advanced analytics, but the live chat itself is free forever.

What are Tawk.to's limitations compared to paid tools?

Tawk.to lacks some advanced automation features that Intercom or Drift offer, and the analytics are more basic. However, for straightforward live chat support, it has everything most agencies need.

Can I use Tawk.to if I already have another chat tool?

You can run multiple chat widgets, but it's not recommended as it confuses clients. Most agencies choose one solution. If you're currently paying for chat, switching to Tawk.to can save hundreds per month.

How does Tawk.to handle chat routing and queues?

Tawk.to supports round-robin routing (distributing chats evenly), skill-based routing (sending technical questions to developers), and chat queues when all agents are busy. These features are included in the free plan.

Ready to Get Started?

Connect Tawk.to with AgencyPro and streamline your workflow today.