Tawk.to Integration
Embedded widgetAdd Tawk.to's chat widget to your AgencyPro client portal. You paste the widget code under Workspace Settings > Integrations > Live Chat and AgencyPro loads it for your clients. Tawk.to's live chat is free with unlimited agents; conversations are handled in Tawk.to, not in AgencyPro.
Why connect Tawk.to with AgencyPro
Tawk.to is the lowest-cost way to put live chat in your portal. Its live chat is free with unlimited agents and chats; paid add-ons include removing the Powered by tawk.to badge for $29 a month (tawk.to pricing, checked October 2026).
The badge matters if you white-label your portal: on Tawk.to's free plan, clients will see tawk.to branding inside your branded portal. AgencyPro only loads the widget; it does not pass client details to Tawk.to or save chats to client records.
Key features
Benefits for your agency
How agencies use Tawk.to with AgencyPro
Chat for a new agency
Offer portal chat with no monthly cost while you are still a small team.
Whole-team coverage
Add every team member as an agent, because Tawk.to does not charge per agent for live chat.
Replies from your phone
Answer portal chats from Tawk.to's mobile apps when you are away from your desk.
How to set up Tawk.to
- In the Tawk.to dashboard, open the chat widget settings and copy the widget code.
- In AgencyPro, go to Workspace Settings > Integrations > Live Chat.
- Paste the widget code. AgencyPro detects Tawk.to as the provider.
- Choose whether to show the widget only on the client portal and whether to auto-load it.
- Enable and save, then check the widget in the portal as a client.
Frequently asked questions
Is Tawk.to really free?
Tawk.to's live chat, with unlimited agents and chats, is free. It charges for add-ons such as branding removal ($29 a month) and AI Assist (from $29 a month).
Will clients see Tawk.to branding?
Yes, unless you pay Tawk.to for branding removal. Keep that in mind if you have removed AgencyPro branding from your portal on the Plus plan.
Does AgencyPro identify the client in Tawk.to?
No. AgencyPro loads the standard widget and does not pass client details. Ask for a name or email in the chat.
Are chats saved in AgencyPro?
No. Conversations stay in Tawk.to. Move anything that needs action into an AgencyPro request or ticket.
More Live Chat integrations
Crisp
Show a Crisp live chat widget in your client portal by pasting Crisp's embed code into AgencyPro's Live Chat settings.
Intercom
Show an Intercom Messenger in your client portal by pasting Intercom's install code into AgencyPro's Live Chat settings.
Zendesk
Show Zendesk's chat widget in your client portal by pasting Zendesk's widget snippet into AgencyPro's Live Chat settings.
Ready to get started?
See how Tawk.to fits into your AgencyPro setup, or ask us which plan you need.