Drift Integration
Embedded widgetAgencyPro's Live Chat settings accept a Drift embed code, so existing Drift customers can show the Drift widget in the client portal. Salesloft, which owns Drift, now says it has transitioned from Drift to 1mind, so new agencies should pick another chat provider.
Why connect Drift with AgencyPro
If your agency still has an active Drift account, you can paste its embed code into AgencyPro and the widget will load in your client portal. AgencyPro only loads the widget and does not exchange data with Drift.
For anyone choosing a chat tool today, Drift is a poor bet. Salesloft's chat agents page states it has transitioned from Drift to 1mind (Salesloft, checked October 2026). For portal chat, look at Crisp, Tawk.to or Intercom instead.
Key features
How to set up Drift
- In Drift, copy the embed code for your account.
- In AgencyPro, go to Workspace Settings > Integrations > Live Chat.
- Paste the code. AgencyPro detects Drift as the provider.
- Choose whether to show the widget only on the client portal and whether to auto-load it.
- Enable and save, then check the widget in the portal as a client.
Frequently asked questions
Can I still use Drift in AgencyPro?
If your Drift account is active, yes. Paste its embed code into the Live Chat settings. Confirm your own access and renewal dates with Salesloft.
Should a new agency choose Drift?
No. Salesloft has moved Drift customers to 1mind. Choose a provider that is actively sold, such as Crisp, Tawk.to, Intercom, LiveChat, HubSpot or Zendesk.
Does AgencyPro sync data with Drift?
No. The integration only loads the Drift widget in your portal.
More Live Chat integrations
Crisp
Show a Crisp live chat widget in your client portal by pasting Crisp's embed code into AgencyPro's Live Chat settings.
Intercom
Show an Intercom Messenger in your client portal by pasting Intercom's install code into AgencyPro's Live Chat settings.
Tawk.to
Show a free Tawk.to chat widget in your client portal by pasting Tawk.to's widget code into AgencyPro's Live Chat settings.
Ready to get started?
See how Drift fits into your AgencyPro setup, or ask us which plan you need.