LiveChat Integration
Embedded widgetAdd a LiveChat widget to your AgencyPro client portal. You paste LiveChat's code under Workspace Settings > Integrations > Live Chat and AgencyPro loads it for your clients. Chats, ratings and reports live in LiveChat; AgencyPro does not sync data with it.
Why connect LiveChat with AgencyPro
LiveChat suits agencies that want chat metrics such as response times and chat ratings for client support. It is priced per agent: Essential is $19 per user a month billed annually or $25 billed monthly (LiveChat pricing, checked October 2026).
AgencyPro only loads the widget. It does not pass client details into LiveChat or save chats to AgencyPro records.
Key features
Benefits for your agency
How agencies use LiveChat with AgencyPro
Measured client support
Track response times and chat ratings for portal chats in LiveChat's reports.
Shared website and portal chat
If LiveChat already runs on your website, portal chats arrive in the same place.
Offline messages
When nobody is online, LiveChat can collect a message for follow-up, depending on your LiveChat settings.
How to set up LiveChat
- In LiveChat, open the chat widget installation settings and copy the code.
- In AgencyPro, go to Workspace Settings > Integrations > Live Chat.
- Paste the code. AgencyPro detects LiveChat as the provider.
- Choose whether to show the widget only on the client portal and whether to auto-load it.
- Enable and save, then check the widget in the portal as a client.
Frequently asked questions
What does LiveChat cost?
LiveChat lists Essential at $19 per user a month billed annually ($25 monthly) and Growth at $79 per user a month billed annually ($99 monthly). Check livechat.com/pricing for current terms.
Does AgencyPro identify the client in LiveChat?
No. AgencyPro loads the standard widget and does not pass client details. Ask for a name or email in the chat.
How does LiveChat compare with Tawk.to?
Tawk.to's live chat is free with unlimited agents. LiveChat charges per agent and offers more reporting. A small agency that only needs a chat bubble can start with Tawk.to.
More Live Chat integrations
Crisp
Show a Crisp live chat widget in your client portal by pasting Crisp's embed code into AgencyPro's Live Chat settings.
Intercom
Show an Intercom Messenger in your client portal by pasting Intercom's install code into AgencyPro's Live Chat settings.
Tawk.to
Show a free Tawk.to chat widget in your client portal by pasting Tawk.to's widget code into AgencyPro's Live Chat settings.
Ready to get started?
See how LiveChat fits into your AgencyPro setup, or ask us which plan you need.