Best Workflow Automation Tools for Agencies (2026)
We compared 10 leading workflow automation solutions to help you find the perfect platform for your agency. Compare trigger-based automation, custom workflows, approval chains, recurring tasks, and multi-tool integration.
Overview
Workflow automation tools reduce manual work by triggering actions based on events. Agencies use them for client onboarding, project kickoffs, task creation, approval chains, recurring deliverables, and syncing data across tools. Key capabilities include trigger-based automation, custom workflows, approval chains, recurring task automation, and multi-tool integration.
You can use dedicated automation platforms (Zapier, Make) to connect any apps, or rely on built-in automation in project and all-in-one tools (Monday.com, AgencyPro). Dedicated tools offer maximum flexibility; built-in automation keeps everything in one place. Many agencies use both.
Quick Comparison
| Tool | Best For | Starting Price | Key Feature | Rating |
|---|---|---|---|---|
1AgencyPro Best Overall | Small to mid-size agencies | $99/month | Integrated workflows with portal | 4.5/5 |
2Zapier | Multi-tool automation | $19.99/month | 5000+ app connections | 4.6/5 |
3Make | Complex automation workflows | Free | Visual automation builder | 4.7/5 |
4Monday.com | Visual work automation | $8/user/month | Automations and integrations | 4.6/5 |
5ClickUp | All-in-one with automation | $7/user/month | Tasks and automations | 4.5/5 |
6Asana | Project workflow automation | $10.99/user/month | Workflows and rules | 4.5/5 |
7Teamwork | Client-focused agencies | $5.99/user/month | Project and task automation | 4.4/5 |
8Process Street | Checklist and SOP automation | $30/user/month | Recurring checklists | 4.5/5 |
9Tallyfy | Process documentation | $20/user/month | Run and track processes | 4.3/5 |
10Kissflow | No-code workflow apps | $15/user/month | Custom workflow builder | 4.4/5 |
Feature Comparison
| Tool | Trigger-Based Automation | Custom Workflows | Approval Chains | Recurring Task Automation | Multi-Tool Integration |
|---|---|---|---|---|---|
| AgencyPro | Core integrations | ||||
| Zapier | Via apps | 5000+ apps | |||
| Make | Via apps | 1000+ apps | |||
| Monday.com | 200+ | ||||
| ClickUp | 1000+ | ||||
| Asana | 200+ | ||||
| Teamwork | 30+ | ||||
| Process Street | 1000+ | ||||
| Tallyfy | Limited | ||||
| Kissflow | Integrations |
Detailed Reviews
AgencyPro
Small to mid-size agencies seeking integrated workflow automation
AgencyPro builds workflow automation into its all-in-one platform. Triggers include: new project created, contract signed, task completed, invoice paid. Workflows can create tasks, send notifications, update statuses, and move clients through onboarding. Automation is tied to projects, clients, and the client portal—no separate Zapier needed for core agency flows.
Recurring tasks support retainer deliverables and recurring projects. Approval workflows can route deliverables for internal review before client access. Integrations connect to calendar, storage, and common tools. For agencies that want automation within one platform (projects, clients, billing), AgencyPro reduces complexity. For complex multi-tool orchestration, Zapier or Make complement AgencyPro.
Pricing starts at $99/month with unlimited users. The value is integration—workflows act on real project and client data. Best for agencies that prefer fewer tools and automation that understands agency context.
Pros
- • Integrated with projects and clients
- • Trigger-based automation
- • Recurring tasks
- • Approval workflows
- • Unlimited users
- • No extra automation cost
Cons
- • Fewer app connections than Zapier
- • Best for agency-specific flows
- • Multi-tool sync may need Zapier
Zapier
Agencies needing automation across many tools
Zapier connects 5,000+ apps with "Zaps"—trigger → action workflows. When X happens in Tool A, do Y in Tool B. Examples: new HubSpot contact → create Asana project; signed PandaDoc → add to Slack channel; form submission → create Monday.com item. Zapier is the default for multi-tool automation. No-code builder, pre-built templates, and reliable execution.
Pricing is task-based: each step in a Zap consumes a task. Plans range from $19.99 (750 tasks/month) to higher tiers for more. Zapier doesn't replace project management or client portals—it connects them. Agencies use Zapier to sync CRM, PM, email, and billing. For workflows entirely within one platform, built-in automation may be enough without Zapier.
Zapier excels at "glue" between tools. Pair with AgencyPro, Monday.com, or Asana for project workflows; use Zapier for cross-tool sync. Best for agencies with diverse tool stacks.
Pros
- • 5000+ app connections
- • No-code builder
- • Templates
- • Reliable
- • Multi-step Zaps
- • Scheduling
Cons
- • Task limits
- • Per-step cost
- • No project/client context
Make
Agencies wanting complex, visual automation
Make (Integromat) provides visual automation with more flexibility than Zapier. Build scenarios with branches, loops, and data transformation. Routes let you create if/then logic. Make often offers more operations per dollar than Zapier for complex workflows. The interface is more technical but powerful.
Free tier includes 1,000 operations/month. Paid plans scale with operations. Make connects 1,000+ apps. Agencies that outgrow Zapier's simplicity or need custom logic often choose Make. For simple "when A, do B" flows, Zapier is easier. For complex multi-step, conditional workflows, Make shines.
Make suits technically comfortable users. Pair with project tools for agency workflows. Best for agencies that need sophisticated automation beyond basic triggers.
Pros
- • Visual builder
- • Complex logic
- • Branches and routes
- • 1000+ apps
- • Free tier
- • Cost-effective for complexity
Cons
- • Steeper learning curve
- • More technical
- • Less templates than Zapier
Monday.com
Agencies wanting visual work automation
Monday.com includes native automations: when status changes, when date arrives, when item is created—trigger actions like create items, send notifications, update columns. Workflows are built into the board. No separate Zapier needed for Monday-centric flows. Integrations connect to 200+ apps. Approval columns support approval chains.
Automations reduce manual board updates. Recurring tasks can be set. The visual interface makes it easy to see and tweak workflows. Monday.com doesn't include client portal or billing—it's work management. For full agency operations, pair with other tools or use all-in-one platforms.
Pricing starts at $8/user/month. Monday.com suits agencies that want strong work management with built-in automation. For client-facing workflows and billing, consider AgencyPro or supplement Monday with client tools.
Pros
- • Native automations
- • Visual workflows
- • Approvals
- • Recurring items
- • 200+ integrations
- • Customizable
Cons
- • No client portal
- • Per-user pricing
- • No built-in billing
ClickUp
All-in-one productivity with automation
ClickUp offers automations for tasks, statuses, and custom fields. When conditions are met, trigger actions: assign tasks, send comments, update status. Recurring tasks, templates, and dependencies support repeatable workflows. Automations reduce manual task management. ClickUp includes docs and goals—broader than pure PM.
Integrations connect to 1,000+ apps. ClickUp doesn't include client portal or billing. For agencies, it's a strong project and task tool with good automation. For client-facing workflows (onboarding, portal), pair with client tools or use all-in-one platforms.
Pricing starts at $7/user/month. ClickUp suits agencies that want tasks, docs, and automation in one place. For full agency operations with client portal, AgencyPro offers an integrated alternative.
Pros
- • Tasks and automations
- • Recurring tasks
- • Templates
- • 1000+ integrations
- • Affordable
- • All-in-one workspace
Cons
- • No client portal
- • No billing
- • Can be overwhelming
Asana
Project workflow automation
Asana provides Workflows (rules) and integrations. When task is completed, assign next person. When project is created, add template tasks. Approval tasks support approval chains. Asana's automation is project-focused—ideal for project and task workflows. Forms trigger project creation. Integrations connect to 200+ apps.
Asana doesn't include client portal or billing. It excels at internal project automation. For client onboarding and portal-based workflows, supplement with client tools or use all-in-one. Asana + Zapier can connect to CRM, billing, and more.
Pricing starts at $10.99/user/month. Asana suits agencies that prioritize project structure and task automation. For client-centric workflows, AgencyPro or similar integrate client context.
Pros
- • Workflows and rules
- • Approvals
- • Forms
- • Templates
- • 200+ integrations
- • Portfolios
Cons
- • No client portal
- • No billing
- • Per-user pricing
Teamwork
Client-focused agencies
Teamwork includes project and task automation. Automations trigger on project milestones, task completion, and status changes. Recurring tasks support retainer work. Client portal provides client-facing workflows. Teamwork balances project automation with client collaboration—closer to agency needs than pure PM tools.
Integrations are more limited (30+) than Monday or Asana. Teamwork suits agencies that want project automation plus client portal and billing in one place. For deeper multi-tool automation, add Zapier. For all-in-one with stronger agency focus, AgencyPro is an alternative.
Pricing starts at $5.99/user/month. Teamwork offers good value for agency-style workflows. Best for agencies that want PM + client features with built-in automation.
Pros
- • Project automation
- • Client portal
- • Recurring tasks
- • Billing
- • Agency-focused
- • Reasonable pricing
Cons
- • Fewer integrations
- • Less automation depth than Make
- • Moderate feature set
Process Street
Checklist and SOP automation
Process Street focuses on recurring checklists and SOPs. Create a process (e.g., "Client Onboarding"), run it for each new client, and track completion. Checklists ensure no step is missed. Conditional logic and approvals support workflows. Integrations connect to 1,000+ apps. Process Street excels at procedural consistency.
Agencies use it for onboarding, deliverable checklists, and quality control. It complements project tools—run Process Street checklists that create tasks in Asana or Monday. Process Street doesn't include project management or client portal; it's process execution. For SOP automation within a broader platform, all-in-one tools may include checklists.
Pricing starts at $30/user/month. Process Street suits agencies that prioritize repeatable procedures. Pair with PM tools for full workflow coverage.
Pros
- • Recurring checklists
- • SOPs
- • Conditional logic
- • Approvals
- • 1000+ integrations
- • Process tracking
Cons
- • No project management
- • No client portal
- • Per-user pricing
Tallyfy
Process documentation and execution
Tallyfy lets you document and run processes. Create process maps, assign steps, and track completion. Good for standardizing how work gets done. Recurring processes support repeatable work. Integrations are more limited than Process Street or Zapier. Tallyfy is a lighter-weight process tool.
Agencies use Tallyfy for onboarding, delivery checklists, and internal procedures. It doesn't include project management or client portal. For agencies wanting process automation within a full platform, all-in-one or Process Street + PM may be better. Tallyfy suits smaller teams with simpler process needs.
Pricing starts at $20/user/month. Tallyfy is affordable for process documentation. For deep automation and integrations, Process Street or Zapier offer more.
Pros
- • Process documentation
- • Run processes
- • Recurring
- • Affordable
- • Simple
Cons
- • Limited integrations
- • No PM or portal
- • Smaller ecosystem
Kissflow
No-code workflow apps
Kissflow provides a no-code platform to build workflow apps—approval workflows, request forms, and process automation. Create custom apps without code. Good for approval chains, intake forms, and internal workflows. Integrations connect to common business tools. Kissflow suits organizations that want to build bespoke workflows.
Agencies use Kissflow for internal approvals, request routing, and custom processes. It doesn't include project management or client portal. For project-centric automation, Monday.com or Asana may be more natural. Kissflow excels when you need custom workflow apps rather than PM-native automation.
Pricing starts at $15/user/month. Kissflow suits agencies that want to build custom workflow apps. For standard project and client workflows, PM tools or all-in-one platforms may be simpler.
Pros
- • No-code builder
- • Custom workflows
- • Approvals
- • Forms
- • Integrations
- • Flexible
Cons
- • No project management
- • No client portal
- • Requires building
How to Choose Workflow Automation Tools
Consider these selection criteria:
- Trigger-based automation: What events can trigger actions? New project, task complete, form submitted, contract signed? More triggers = more automation possibilities.
- Custom workflows: Can you build agency-specific flows (onboarding, deliverable approval, retainer checklists)? Look for workflows that match your process.
- Approval chains: Do you need internal sign-off before client delivery? Approval features ensure quality control.
- Recurring task automation: Can you automate retainer deliverables, weekly reports, and monthly checklists? Reduces "did we remember?" errors.
- Multi-tool integration: Does the tool connect your CRM, PM, email, and billing? Zapier/Make maximize connections; all-in-one platforms reduce the need.
Frequently Asked Questions
What are workflow automation tools and why do agencies need them?
Workflow automation tools automate repetitive tasks and processes—triggering actions based on events (e.g., "when project is approved, create tasks and notify client"). They reduce manual work, ensure consistency, and speed delivery. Agencies use them for: client onboarding, project kickoffs, task creation, approval chains, recurring deliverables, and multi-tool sync (e.g., new client in CRM creates project in PM). Without automation, agencies lose hours to copy-paste and forgotten steps.
What is trigger-based automation?
Trigger-based automation runs actions when a specific event occurs. Examples: "When contract is signed, create project and send onboarding email." "When task is completed, notify client." "When invoice is paid, mark project phase complete." Triggers can come from forms, CRM, project management, or external apps. Zapier and Make excel at connecting triggers across many tools. All-in-one platforms (AgencyPro, Monday.com) offer triggers within their ecosystem. The more triggers available, the more you can automate.
What are custom workflows for agencies?
Custom workflows are agency-specific process flows you design—e.g., "New client onboarding: send welcome email → create project → assign tasks → schedule kickoff." Workflows can include approval steps (manager reviews before client sees deliverable), conditional branches (if retainer, do X; if project, do Y), and multi-step sequences. Tools like Monday.com, Asana, and ClickUp let you build workflows with their native automations. Make and Zapier let you connect any apps. All-in-one platforms (AgencyPro) offer workflows tied to projects and clients.
What are approval chains and why are they useful?
Approval chains require designated people to approve before a workflow continues. Example: designer completes work → project manager reviews → if approved, client gets notification. Approval chains ensure quality control and prevent premature client delivery. They can be built into project tools (Asana approvals, Monday.com) or automation platforms (Make, Zapier with approval apps). For agencies, approvals are common for creative review, client deliverables, and internal sign-off on proposals.
What is recurring task automation?
Recurring task automation creates tasks on a schedule—daily, weekly, monthly. Examples: "Every Monday, create weekly status report task." "Every first of month, create retainer deliverables checklist." "Every Friday, create timesheet reminder." Project tools (Monday.com, Asana, ClickUp) and checklist tools (Process Street) support recurring tasks. This reduces "did we remember to do X?" and standardizes repeatable work like retainer deliverables and reporting.
How important is multi-tool integration for workflow automation?
Multi-tool integration connects your CRM, project management, billing, email, and other apps. When data flows between tools automatically (new client in HubSpot creates project in Asana and sends welcome email), you eliminate manual handoffs. Zapier and Make support 5,000+ and 1,000+ apps respectively—maximum flexibility. All-in-one platforms reduce integration needs by including many functions (CRM, PM, billing) in one place. Choose based on your tool stack: many separate tools → Zapier/Make. Fewer tools → all-in-one with built-in automation.
How much do workflow automation tools cost?
Pricing varies: Zapier starts at $19.99/month (tasks limited by plan). Make has a free tier; paid from $9/month. Project tools (Monday.com, Asana, ClickUp) include automations in their pricing ($7-15/user/month). Process Street and Tallyfy run $20-30/user/month. All-in-one platforms (AgencyPro) include workflow automation at $99/month. Consider task limits (Zapier charges per "task"), user counts, and whether automation is bundled or separate. Total cost = automation tool + the tools it connects.
Should agencies use a dedicated automation tool (Zapier/Make) or built-in platform automation?
Dedicated tools (Zapier, Make) connect any apps—maximum flexibility. Use them when you have a mix of tools (HubSpot + Asana + Slack + billing) that need to talk. Built-in platform automation (Monday.com, AgencyPro) works within one tool—simpler, no extra subscription, but limited to that platform. Many agencies use both: platform automation for internal workflows (project creation, task assignment), Zapier/Make for cross-tool sync (new lead → create project). Start with built-in; add Zapier/Make when you hit integration limits.
Automation Built for Agency Workflows
AgencyPro automates project creation, task assignment, and client onboarding. Workflows understand agency context—projects, clients, and the portal—so you spend less time on manual steps.
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