PR Services Contract Template

PR Services Contract Template — Media Relations & Crisis Communication

Define PR services clearly, establish media coverage expectations, and protect your agency with a contract built for public relations professionals.

Contract Template

1. Parties & Agreement

Identifies the PR agency or consultant and client entering into a public relations services relationship, establishing the legal framework for PR work.

This Public Relations Services Agreement ("Agreement") is entered into as of [DATE]:
PR Agency: [YOUR NAME/AGENCY], located at [ADDRESS] ("Agency")
Client: [CLIENT NAME/COMPANY], located at [ADDRESS] ("Client")
This Agreement governs the provision of public relations services described below.

2. PR Services Scope

Specifies exact PR services including media relations, press release writing, event PR, crisis communication, and any exclusions.

Agency agrees to provide the following PR services:
Media Relations:
  - Media outreach and relationship building
  - Pitch development and distribution
  - Media interview coordination
Press Release Services:
  - Writing and editing press releases
  - Distribution through [DISTRIBUTION CHANNELS]
  - Media follow-up and relationship management
Crisis Communication: [INCLUDED / AVAILABLE AS ADD-ON]
Event PR: [INCLUDED / AVAILABLE AS ADD-ON]
NOT Included: [e.g., advertising, paid media, social media management]

3. Media Coverage Disclaimers

Clarifies that PR services cannot guarantee media coverage, as media decisions are made by journalists and editors.

Agency provides PR strategy, outreach, and relationship building services
Agency cannot guarantee media coverage, placement, or publication
Media coverage decisions are made by journalists, editors, and media outlets
Agency will use professional best practices but cannot control media outcomes
Client acknowledges that PR success is measured by quality of outreach, not guaranteed placements

4. Media Contact Ownership

Establishes that media relationships and contact databases remain agency property.

Media contacts, relationships, and databases developed during this engagement remain Agency property
Client may not copy, export, or use Agency's media contact database independently
Agency grants Client benefit of media relationships during the engagement
Upon termination, Agency retains all media contacts and relationships
Client may not solicit Agency's media contacts for [X] months after termination

5. Press Release & Content Approval

Defines approval process for press releases and public communications with timelines and revision limits.

All press releases and public statements require Client approval before distribution
Client will review and provide feedback within [X] business days
Agency includes [X] revision rounds per press release
Delays in approval may impact distribution timelines and media opportunities
Client is responsible for accuracy of facts and information provided to Agency
Agency not liable for errors in Client-provided information

6. Crisis Communication Protocols

Establishes procedures for crisis communication including response timelines and authority.

Crisis Communication Services: [INCLUDED / AVAILABLE AS ADD-ON]
Crisis Response Timeline: Agency will respond within [X] hours of notification
Spokesperson: [CLIENT DESIGNEE / AGENCY REPRESENTATIVE]
Escalation Process: [DEFINE ESCALATION PROCEDURES]
After-Hours Crisis Support: Available at [RATE] per incident
Agency will follow agreed crisis protocols but cannot guarantee media response outcomes

7. Exclusivity & Conflict of Interest

Prevents conflicts of interest and establishes exclusivity terms.

Agency will not represent competing clients in [DEFINE COMPETITIVE SCOPE]
Client will not engage competing PR agencies for same services during this Agreement
Agency may represent non-competing clients in same industry
Potential conflicts will be disclosed and resolved before engagement
Violation of exclusivity may result in immediate termination

8. Payment Terms

Structures payments as monthly retainer, project fee, or hourly billing with clear terms.

Payment Structure: [MONTHLY RETAINER / PROJECT FEE / HOURLY]
Monthly Retainer: $[AMOUNT]/month, due on [DAY] of each month
OR Project Fee: $[AMOUNT] total, paid [PAYMENT SCHEDULE]
OR Hourly Rate: $[RATE]/hour, invoiced [FREQUENCY]
Additional Services: [RATE] for services outside scope
Payment Terms: Net [X] days from invoice
Late Payment: [X]% monthly fee after [X] day grace period

9. Results Measurement & Reporting

Defines how PR success will be measured and reported.

Agency will provide monthly reports including:
  - Media mentions and coverage
  - Media outreach activities
  - Relationship building activities
  - Press release distribution results
Success Metrics: [DEFINE METRICS - mentions, reach, sentiment, etc.]
Advanced analytics available as add-on service
Reports provided within [X] days of month end

10. Confidentiality

Protects confidential information shared during PR engagement.

Agency will maintain confidentiality of Client business information
Confidential information includes: business plans, financials, strategies, trade secrets
Agency may share information necessary for PR services with media contacts
Confidentiality obligations survive termination of this Agreement
Standard exclusions: publicly available information, information independently developed

11. Termination

Allows termination with notice and defines obligations upon termination.

Either party may terminate with [X] days written notice
Upon termination:
  - Client pays for all services rendered through termination date
  - Agency delivers all work-in-progress and materials
  - Agency retains media contacts and relationships
  - Confidentiality obligations continue
No refunds for retainer fees paid for future services

12. Limitation of Liability

Limits agency liability and clarifies that PR services don't guarantee business results.

Agency's liability limited to total fees paid under this Agreement
Agency not liable for indirect, consequential, or punitive damages
Agency provides PR services, not guarantees of media coverage or business results
Agency not liable for negative media coverage or public relations crises
Client responsible for accuracy of information provided to Agency

13. Signatures

Executes the PR services agreement with dated signatures from agency and client.

Both parties agree to the terms above.
Agency: _________________ Date: _________
Client: _________________ Date: _________

Disclaimer: This template is provided for informational purposes only and does not constitute legal advice. We recommend having a qualified attorney review any contract before use to ensure it meets your specific needs and complies with applicable laws in your jurisdiction.

Pro Tips

  • Set realistic expectations—PR cannot guarantee media coverage
  • Protect your media contacts—they're valuable assets
  • Define what "success" means—media mentions, sentiment, reach, etc.
  • Establish clear approval processes—delays kill media opportunities
  • Include crisis communication protocols—crises happen outside business hours
  • Clarify exclusivity terms—prevent conflicts before they arise

Key Features of This Contract

Media Coverage Disclaimers

Explicitly states that PR services include strategy, outreach, and relationship building, but cannot guarantee media coverage or placement. Media decisions are made by journalists and editors, not PR professionals. This protects agencies from liability when media doesn't cover stories despite excellent PR work. Sets realistic expectations about what PR can and cannot control.

Media Contact Ownership Protection

Clarifies that media relationships and contact databases developed during the engagement remain agency property, not client property. Prevents clients from claiming ownership of media contacts and using them independently after contract ends. Protects agency investment in relationship building while allowing clients to benefit from those relationships during the engagement.

Crisis Communication Protocols

Defines crisis communication procedures including response timelines, spokesperson designation, and escalation processes. Establishes clear authority for crisis response decisions and protects agencies from liability when following agreed protocols. Includes provisions for after-hours crisis support and additional fees for emergency response outside normal business hours.

Exclusivity & Conflict Management

Prevents agencies from representing competing clients simultaneously, protecting client interests. Also prevents clients from hiring competing agencies for the same services during the engagement. Includes procedures for handling potential conflicts and allows agency to represent non-competing clients in the same industry. Balances client protection with agency business needs.

Press Release Approval Process

Establishes clear approval workflows for press releases, media statements, and public communications. Defines review timelines, revision limits, and what happens when clients delay approvals. Protects agencies from liability for content they didn't approve while ensuring clients maintain control over messaging. Prevents projects from stalling due to approval delays.

Results Measurement & Reporting

Defines how PR success will be measured—media mentions, sentiment analysis, reach, engagement—and reporting frequency. Sets expectations about what metrics are realistic and what requires additional paid tools or services. Prevents disputes about whether PR is "working" by establishing clear, objective measurement criteria upfront.

Frequently Asked Questions

Can I guarantee media coverage in my PR contract?

No. Media coverage decisions are made by journalists and editors, not PR professionals. Your contract should explicitly state that you provide PR strategy and outreach services, but cannot guarantee placements. This protects you from liability when media doesn't cover stories despite excellent PR work.

Who owns the media contacts I develop?

You should. Media relationships and contact databases are valuable assets you've invested in building. Your contract should state that media contacts remain your property, even after the engagement ends. Clients benefit from these relationships during the engagement, but shouldn't claim ownership.

What if a client has a PR crisis?

Your contract should define crisis communication protocols including response timelines, spokesperson designation, and escalation procedures. Consider whether crisis communication is included in your retainer or available as an add-on service. After-hours crisis support should be clearly priced separately.

Can I represent competing clients?

Generally no, but it depends on your contract terms. Your agreement should define what constitutes "competing" clients and establish exclusivity terms. You may be able to represent non-competing clients in the same industry, but this should be clearly defined to avoid conflicts.

How do I measure PR success?

Define success metrics upfront: media mentions, reach, sentiment analysis, engagement. Be realistic about what's measurable with basic tools versus what requires paid analytics services. Set clear reporting expectations and frequency. Success should be measured by quality of outreach, not just guaranteed placements.

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