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PR Services Contract Template — Media Relations & Crisis Communication
Define PR services clearly, establish media coverage expectations, and protect your agency with a contract built for public relations professionals.
Contract Template
1. Parties & Agreement
Identifies the PR agency or consultant and client entering into a public relations services relationship, establishing the legal framework for PR work.
This Public Relations Services Agreement ("Agreement") is entered into as of [DATE]:
PR Agency: [YOUR NAME/AGENCY], located at [ADDRESS] ("Agency")
Client: [CLIENT NAME/COMPANY], located at [ADDRESS] ("Client")
This Agreement governs the provision of public relations services described below.2. PR Services Scope
Specifies exact PR services including media relations, press release writing, event PR, crisis communication, and any exclusions.
Agency agrees to provide the following PR services: Media Relations: - Media outreach and relationship building - Pitch development and distribution - Media interview coordination Press Release Services: - Writing and editing press releases - Distribution through [DISTRIBUTION CHANNELS] - Media follow-up and relationship management Crisis Communication: [INCLUDED / AVAILABLE AS ADD-ON] Event PR: [INCLUDED / AVAILABLE AS ADD-ON] NOT Included: [e.g., advertising, paid media, social media management]
3. Media Coverage Disclaimers
Clarifies that PR services cannot guarantee media coverage, as media decisions are made by journalists and editors.
Agency provides PR strategy, outreach, and relationship building services Agency cannot guarantee media coverage, placement, or publication Media coverage decisions are made by journalists, editors, and media outlets Agency will use professional best practices but cannot control media outcomes Client acknowledges that PR success is measured by quality of outreach, not guaranteed placements
4. Media Contact Ownership
Establishes that media relationships and contact databases remain agency property.
Media contacts, relationships, and databases developed during this engagement remain Agency property Client may not copy, export, or use Agency's media contact database independently Agency grants Client benefit of media relationships during the engagement Upon termination, Agency retains all media contacts and relationships Client may not solicit Agency's media contacts for [X] months after termination
5. Press Release & Content Approval
Defines approval process for press releases and public communications with timelines and revision limits.
All press releases and public statements require Client approval before distribution Client will review and provide feedback within [X] business days Agency includes [X] revision rounds per press release Delays in approval may impact distribution timelines and media opportunities Client is responsible for accuracy of facts and information provided to Agency Agency not liable for errors in Client-provided information
6. Crisis Communication Protocols
Establishes procedures for crisis communication including response timelines and authority.
Crisis Communication Services: [INCLUDED / AVAILABLE AS ADD-ON] Crisis Response Timeline: Agency will respond within [X] hours of notification Spokesperson: [CLIENT DESIGNEE / AGENCY REPRESENTATIVE] Escalation Process: [DEFINE ESCALATION PROCEDURES] After-Hours Crisis Support: Available at [RATE] per incident Agency will follow agreed crisis protocols but cannot guarantee media response outcomes
7. Exclusivity & Conflict of Interest
Prevents conflicts of interest and establishes exclusivity terms.
Agency will not represent competing clients in [DEFINE COMPETITIVE SCOPE] Client will not engage competing PR agencies for same services during this Agreement Agency may represent non-competing clients in same industry Potential conflicts will be disclosed and resolved before engagement Violation of exclusivity may result in immediate termination
8. Payment Terms
Structures payments as monthly retainer, project fee, or hourly billing with clear terms.
Payment Structure: [MONTHLY RETAINER / PROJECT FEE / HOURLY] Monthly Retainer: $[AMOUNT]/month, due on [DAY] of each month OR Project Fee: $[AMOUNT] total, paid [PAYMENT SCHEDULE] OR Hourly Rate: $[RATE]/hour, invoiced [FREQUENCY] Additional Services: [RATE] for services outside scope Payment Terms: Net [X] days from invoice Late Payment: [X]% monthly fee after [X] day grace period
9. Results Measurement & Reporting
Defines how PR success will be measured and reported.
Agency will provide monthly reports including: - Media mentions and coverage - Media outreach activities - Relationship building activities - Press release distribution results Success Metrics: [DEFINE METRICS - mentions, reach, sentiment, etc.] Advanced analytics available as add-on service Reports provided within [X] days of month end
10. Confidentiality
Protects confidential information shared during PR engagement.
Agency will maintain confidentiality of Client business information Confidential information includes: business plans, financials, strategies, trade secrets Agency may share information necessary for PR services with media contacts Confidentiality obligations survive termination of this Agreement Standard exclusions: publicly available information, information independently developed
11. Termination
Allows termination with notice and defines obligations upon termination.
Either party may terminate with [X] days written notice Upon termination: - Client pays for all services rendered through termination date - Agency delivers all work-in-progress and materials - Agency retains media contacts and relationships - Confidentiality obligations continue No refunds for retainer fees paid for future services
12. Limitation of Liability
Limits agency liability and clarifies that PR services don't guarantee business results.
Agency's liability limited to total fees paid under this Agreement Agency not liable for indirect, consequential, or punitive damages Agency provides PR services, not guarantees of media coverage or business results Agency not liable for negative media coverage or public relations crises Client responsible for accuracy of information provided to Agency
13. Signatures
Executes the PR services agreement with dated signatures from agency and client.
Both parties agree to the terms above. Agency: _________________ Date: _________ Client: _________________ Date: _________
Disclaimer: This template is provided for informational purposes only and does not constitute legal advice. We recommend having a qualified attorney review any contract before use to ensure it meets your specific needs and complies with applicable laws in your jurisdiction.
Pro Tips
- Set realistic expectations—PR cannot guarantee media coverage
- Protect your media contacts—they're valuable assets
- Define what "success" means—media mentions, sentiment, reach, etc.
- Establish clear approval processes—delays kill media opportunities
- Include crisis communication protocols—crises happen outside business hours
- Clarify exclusivity terms—prevent conflicts before they arise
Key Features of This Contract
Media Coverage Disclaimers
Explicitly states that PR services include strategy, outreach, and relationship building, but cannot guarantee media coverage or placement. Media decisions are made by journalists and editors, not PR professionals. This protects agencies from liability when media doesn't cover stories despite excellent PR work. Sets realistic expectations about what PR can and cannot control.
Media Contact Ownership Protection
Clarifies that media relationships and contact databases developed during the engagement remain agency property, not client property. Prevents clients from claiming ownership of media contacts and using them independently after contract ends. Protects agency investment in relationship building while allowing clients to benefit from those relationships during the engagement.
Crisis Communication Protocols
Defines crisis communication procedures including response timelines, spokesperson designation, and escalation processes. Establishes clear authority for crisis response decisions and protects agencies from liability when following agreed protocols. Includes provisions for after-hours crisis support and additional fees for emergency response outside normal business hours.
Exclusivity & Conflict Management
Prevents agencies from representing competing clients simultaneously, protecting client interests. Also prevents clients from hiring competing agencies for the same services during the engagement. Includes procedures for handling potential conflicts and allows agency to represent non-competing clients in the same industry. Balances client protection with agency business needs.
Press Release Approval Process
Establishes clear approval workflows for press releases, media statements, and public communications. Defines review timelines, revision limits, and what happens when clients delay approvals. Protects agencies from liability for content they didn't approve while ensuring clients maintain control over messaging. Prevents projects from stalling due to approval delays.
Results Measurement & Reporting
Defines how PR success will be measured—media mentions, sentiment analysis, reach, engagement—and reporting frequency. Sets expectations about what metrics are realistic and what requires additional paid tools or services. Prevents disputes about whether PR is "working" by establishing clear, objective measurement criteria upfront.
Frequently Asked Questions
Can I guarantee media coverage in my PR contract?
No. Media coverage decisions are made by journalists and editors, not PR professionals. Your contract should explicitly state that you provide PR strategy and outreach services, but cannot guarantee placements. This protects you from liability when media doesn't cover stories despite excellent PR work.
Who owns the media contacts I develop?
You should. Media relationships and contact databases are valuable assets you've invested in building. Your contract should state that media contacts remain your property, even after the engagement ends. Clients benefit from these relationships during the engagement, but shouldn't claim ownership.
What if a client has a PR crisis?
Your contract should define crisis communication protocols including response timelines, spokesperson designation, and escalation procedures. Consider whether crisis communication is included in your retainer or available as an add-on service. After-hours crisis support should be clearly priced separately.
Can I represent competing clients?
Generally no, but it depends on your contract terms. Your agreement should define what constitutes "competing" clients and establish exclusivity terms. You may be able to represent non-competing clients in the same industry, but this should be clearly defined to avoid conflicts.
How do I measure PR success?
Define success metrics upfront: media mentions, reach, sentiment analysis, engagement. Be realistic about what's measurable with basic tools versus what requires paid analytics services. Set clear reporting expectations and frequency. Success should be measured by quality of outreach, not just guaranteed placements.
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