Time Tracking for E-Commerce Agencies

Time Tracking Software for Ecommerce Agencies

Ecommerce agencies handle store setup, product management, marketing campaigns, and ongoing optimization that requires careful time tracking across multiple clients and platforms. Professional time tracking helps ecommerce agencies bill accurately for setup work, ongoing management, and optimization while maintaining profitability on ecommerce projects.

41%
More billable hours captured
29%
Better store profitability visibility
89%
Client satisfaction with billing transparency

Time Tracking Built for E-Commerce Agencies

Ecommerce agencies face unique challenges around time tracking accuracy and billable hour capture that generic tools cannot address. With project-based builds plus monthly optimization retainers, your team of developers, UX designers, CRO specialists, and marketing managers needs a time tracking system that understands managing both technical e-commerce platform work and ongoing marketing optimization across client stores. AgencyPro's time tracking capabilities are designed specifically for service businesses like yours. Rather than forcing you to adapt enterprise software or cobble together freelancer tools, AgencyPro streamlines the process of logging hours accurately across clients and projects in a way that matches how ecommerce agencies actually operate. Tracking billable hours per project, Monitoring retainer utilization, Generating timesheet reports, Analyzing team productivity — all connected to your client projects and team workflows. The impact of poor time tracking and ensuring all billable work is captured compounds quickly for ecommerce agencies. When lost billable hours and inaccurate project costing become the norm, it affects not just your bottom line but your client relationships and team morale. Key metrics like billable utilization rate, time capture accuracy, cost per project hour determine whether your agency thrives or merely survives. AgencyPro gives you the visibility and automation to optimize these metrics and build a more profitable, scalable operation.

Why E-Commerce Agencies Need Better Time Tracking

Agencies building and managing online stores, marketplaces, and digital commerce solutions.

Tracking time spent on store setup, platform configuration, and product migration

Measuring hours for product management, inventory updates, and catalog maintenance

Capturing time for ecommerce marketing, campaign management, and optimization

Documenting hours spent on different ecommerce activities for accurate billing

How AgencyPro Solves Time Tracking for E-Commerce Agencies

Smart time tracking with project-level timers, billable/non-billable categorization, and team timesheets.

Track time by ecommerce activity type (setup, management, marketing, optimization) for detailed billing

Monitor time spent per store and client to optimize pricing and identify high-maintenance accounts

Categorize time by platform (Shopify, WooCommerce, Magento) for platform-specific pricing insights

Generate reports showing time allocation across clients and ecommerce activities for profitability insights

Key Benefits for E-Commerce Agencies

Capture Every Billable Hour

Multiple tracking methods — timers, manual entry, and weekly timesheets — ensure no billable work goes unrecorded. Integration with project tasks means time is always allocated correctly.

Real-Time Retainer Visibility

Monitor how many retainer hours each client has used in real-time. Get alerts before clients exceed their allocations so you can manage scope and expectations proactively.

Accurate Project Costing

Understand the true cost of every project by tracking time at the task and phase level. Compare estimated hours versus actual to improve future project pricing and estimates.

Team Productivity Insights

See billable utilization rates per team member, identify capacity for new work, and understand how time is distributed across clients and project types.

How It Works

1

Track Ecommerce Activities

Start timers for store setup, product management, marketing, or optimization work with automatic client and store categorization.

2

Monitor Store Time

Associate time entries with specific ecommerce stores, platforms, or campaigns to track work progress and billing.

3

Bill and Report

Export time data to invoices showing exactly what ecommerce work was performed, with detailed breakdowns by activity type and store.

Frequently Asked Questions

How do we track time for ecommerce store setup that involves multiple phases?

Create store setup-based time entries that can span multiple phases (platform selection, configuration, product migration, design customization). The system aggregates all time spent on store setup, helping you understand the true cost of launching ecommerce stores and price setup services accurately. Many ecommerce agencies bill setup separately from ongoing management.

Can we track time separately for product management vs marketing vs optimization?

Yes, you can create separate time categories for product management (adding products, updating inventory, managing catalogs), marketing (campaign management, email marketing, social media), and optimization (A/B testing, conversion optimization, performance tuning). Each activity has different time requirements and may be billed at different rates.

How do we handle time tracking for ecommerce work across multiple platforms?

Associate time entries with specific ecommerce platforms (Shopify, WooCommerce, Magento, BigCommerce) to track time spent on each platform. This helps you understand platform-specific costs and price your services accordingly. Different platforms have different complexity levels and time requirements that should be reflected in pricing.

What about tracking time for ecommerce marketing and campaign management?

Track all marketing-related time separately from store management work. This includes time spent on paid advertising, email campaigns, social media, and content creation. The system allows you to see time spent on marketing versus management, helping you understand the true cost of comprehensive ecommerce services and price marketing packages appropriately.

Track Ecommerce Time Precisely

Ensure every hour of ecommerce work is properly tracked and billed. Start tracking time accurately and improve your agency's profitability today.